Delivery Information

1. Delivery via DHL E-Commerce only.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel as we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

 

2. Delivery Time 

Once you've placed an order, you will receive an Order Acknowledgement email to confirm your order details, including shipping and delivery estimates for each item . Once your item has prepared for shipment and is shipped, you will receive a Shipment Notification email with carrier and tracking information. It will take around 1-3 working days for your package to arrive with DHL eCommerce delivery for West, South and North Malaysia. For orders to East Malaysia and Sabah Sarawak, it will take 3-5 working days for you to receive your package.